- Returns will not be accepted after 10 days of date received.
- All returns must be approved by Joah Love. We will not accept randomly shipped merchandise and are not responsible for any packages returned without approval.
- Approved, returned items must be in their original condition, with tags attached, and sent via an insured, trackable method within 10 days of original ship date.
- Original shipping fees are not refundable, the buyer is responsible for return shipping fees unless there was a manufacturer defect.
- If you're returning a defective product or products shipped incorrectly due to our error, we will cover the shipping.
- Items on our Sale pages can only be returned for store credit.
- Items purchased with promo codes are final sale and cannot be returned or exchanged. Items purchased with promo coupons may be eligible for store credit or exchange only if the item is defective.
- Orders shipped internationally are also final sale and cannot be returned or exchanged. Please contact us for measurements if you are ordering internationally and need help with sizing.
- Promo codes cannot be combined with any other offers, applied to previous orders or store credit.
- We do not do price adjustments. Be sure to subscribe to our mailing list to get the news on the latest promos and sales!
If you would like to request a return, please reach out to us here: Contact Us